Health insurance companies in India

We compare 31 health insurance companies in India, A to Z, on two IRDAI figures: the share of claims settled and complaints per 10,000 claims (three-year average, latest as of March 2026). 18 of them settle 93% or more. The settlement ratios sit within 14.5 points of each other, but complaints vary about 41 times, so complaints separate insurers far more.

7 of the 31 are standalone health insurers and 24 are general insurers that sell health cover alongside other kinds of insurance. Type a name to find your own insurer; each name opens its review, with its plans and how its claims work.

Written by Shadab SayeedReviewed by Kshitij JainUpdated nyvo insurance Services LLP, IRDAI Corporate Agent (Composite) CA1085Salaried advisors, no commission-based ranking

All 31 insurers we review, A to Z

Health insurance companies in India, A to Z, with claim settlement ratio and complaints per 10,000 claims
InsurerClaim settlement ratioComplaints per 10,000 claims
AckoCustomer careRenewal95.4%16.8
Aditya Birla Health InsuranceCustomer careRenewal96.5%18.2
Bajaj GeneralCustomer careRenewal96.6%4.2
Care Health InsuranceCustomer careRenewal96.0%42.9
Cholamandalam MSCustomer careRenewal84.5%32.8
Future Generali IndiaCustomer careRenewal93.7%12.1
Galaxy Health InsuranceCustomer careRenewal90.0%25.9
Go DigitCustomer careRenewal99.0%19.9
HDFC ERGOCustomer careRenewal97.8%8.3
ICICI LombardCustomer careRenewal87.6%16.6
IFFCO TokioCustomer careRenewal85.8%46.8
IndusInd GeneralCustomer careRenewal87.3%4.4
Liberty GeneralCustomer careRenewal90.0%15.0
Magma GeneralCustomer careRenewal89.9%19.5
ManipalCignaCustomer careRenewal93.7%35.5
Narayana Health InsuranceCustomer careRenewal98.5%9.0
National InsuranceCustomer careRenewal93.9%41.3
Navi GeneralRenewal84.6%173.6
New India AssuranceCustomer careRenewal95.0%5.9
Niva BupaCustomer careRenewal93.3%35.4
The Oriental InsuranceCustomer careRenewal93.1%NA
Raheja QBE GeneralCustomer careRenewal89.5%70.1
Royal Sundaram GeneralCustomer careRenewal89.0%24.3
SBI GeneralCustomer careRenewal96.8%11.2
Shriram GeneralCustomer careRenewal94.2%29.5
Star HealthCustomer careRenewal89.3%53.9
Tata AIGCustomer careRenewal89.5%11.6
United India InsuranceCustomer careRenewal95.0%17.6
Universal SompoCustomer careRenewal90.3%5.1
Zuno GeneralCustomer careRenewal93.2%23.2
Zurich Kotak GeneralCustomer careRenewal93.4%28.2

Source: IRDAI published data, weighted average of the last three financial years, latest available as of March 2026. Claims settled are counted by number of claims. The Oriental Insurance has no complaint figure in the data we hold, so it shows NA rather than a zero. Last checked .

Weighing two or three of these for your family? Tell us who you are covering and an advisor will read the policy wording with you, free. Talk to an advisor.

How many of these health insurers meet our 93% bar?

18 of the 31. The claim settlement ratio is the share of claims an insurer paid out of those it decided, counted by number of claims rather than rupees, and we look for 93% or more. Across all 31 the ratio spans 14.5 points, while complaints run from 4.2 to 173.6 per 10,000 claims, about 41 times apart.

Clearing the bar still doesn’t tell you whether your own claim will be paid. That turns on your policy:

  • the waiting period on a condition you already had
  • a room-rent cap
  • a co-pay
  • whether you disclosed your history when you bought it

An insurer that settles 98% of claims will still turn down a claim that falls inside a waiting period. Our claim settlement ratio page explains how to read both figures.

Which is the best health insurance company in India?

There isn’t one, and we don’t rank them on a single number. In the table, Go Digit has the highest settlement ratio at 99.0%, and Bajaj General draws the fewest complaints, 4.2 per 10,000 claims. No insurer leads on both. A sensible shortlist starts with the insurers that clear 93% on settlement, then compares their complaint figures, then reads the one thing that decides your claim: the policy wording.

To see the same insurers ordered by complaints, use the health insurance complaint ratio page. If you’re choosing a plan rather than a company, our best health insurance plans for 2026 compares the plans we’d shortlist on room rent, sub-limits, restoration and claim record.

Is a standalone health insurer better than a general insurer?

Not on its own. A standalone health insurer, such as Star Health, Niva Bupa or Care Health, does only health insurance. A general insurer, such as HDFC ERGO or ICICI Lombard, sells health cover alongside motor and other policies. Both kinds sit in the table above under the same two figures, and in our calls the question that matters is never the licence: it is the complaint record and what the wording pays.

Are life insurance companies on this list?

No. This page covers the companies that sell health insurance, the cover that pays hospital bills. Life insurers such as LIC or HDFC Life sell term and savings plans, and we compare them separately, by death-claim settlement ratio, on our life insurance companies in India page. Watch the names: HDFC ERGO, a health insurer here, and HDFC Life are different companies with different figures. LIC also sells two health plans, Health Shield and New Cancer Cover, that pay fixed sums rather than the hospital bill; see LIC health insurance.

How to choose a health insurer and a plan, in four minutes

Watch: what to check in an insurer (settlement ratio, network hospitals, complaints), then four plans compared (4 min). Open the video page
What this video covers (16 chapters)
  1. 0:06Best health insurance plans in 2026
  2. 0:14How to choose the best health insurance plan
  3. 0:22Claim settlement ratio
  4. 0:32Network hospitals
  5. 0:44Complaints against the insurer
  6. 0:58Room rent limit
  7. 1:03Sub-limits and modern treatments
  8. 1:16No claim bonus
  9. 1:39Co-payment
  10. 1:50Non-medical consumables
  11. 2:11Annual health check-up
  12. 2:20Top health insurance plans
  13. 2:33HDFC ERGO Optima Secure Plus
  14. 2:50Care Ultimate
  15. 3:03Niva Bupa ReAssure 3.0
  16. 3:17Aditya Birla Activ One Max

FAQs

Which health insurance company has a 100% claim settlement ratio?

None. The highest in IRDAI's published data is Go Digit at 99.0%, as a weighted average of the last three financial years. No insurer reaches 100%, because some claims fall inside a waiting period or an exclusion and are turned down under the policy's own terms.

What are the top 5 health insurance companies in India?

We don't publish a top 5, because no single figure ranks insurers fairly. On IRDAI's data, 18 of the 31 settle 93% or more of claims, and complaints run from 4.2 to 173.6 per 10,000 claims. Shortlist on both, then compare the plans' wording, because room rent, co-pay and waiting periods decide what you are paid.

How do I switch to a different health insurance company?

Port the policy at renewal. Apply to the new insurer between 60 and 30 days before your renewal date (IRDAI Master Circular on Protection of Policyholders' Interests, 5 September 2024), and the waiting periods you have served carry over up to your existing sum insured plus eligible bonus. Keep the old policy alive until the new one is issued.

What is a TPA in health insurance?

A third-party administrator handles claims paperwork for some insurers: cashless approvals with the hospital and reimbursement documents. The TPA processes and recommends; the insurer still decides and pays the claim. Our TPA guide lists which administrators exist and what to do when one stalls.

Where do these figures come from?

From IRDAI's published data. The claim settlement ratio is the share of claims settled, counted by number of claims, and complaints are counted per 10,000 claims. Both are weighted over the last three financial years, latest available as of March 2026, and we reproduce them without adjustment.

More on how claims are handled: what a TPA does and how to port a health policy.

Sources

Not sure which insurer fits?

The ratio rarely decides it; the wording does. Tell us who you are covering and we read the policy before recommending it.

Talk to an advisor →

nyvo is an IRDAI-registered corporate agent (composite), licence CA1085. Figures are from IRDAI published disclosures, reproduced without adjustment, and describe the insurer rather than any individual policy.

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