How we work

How nyvo picks plans, and how we're paid

Every plan we rate is scored on the same published criteria, from the insurer's own documents and IRDAI's data. Here is exactly how, and where our income comes from.

The short version
  • Every plan we rate is scored on the same published criteria: the insurer's claim record and complaints, the policy's features, and its price for a standard buyer.
  • Plan facts come from the insurer's own policy wording, prospectus and brochure. Claim and complaint ratios come from IRDAI's published data.
  • When you buy through us, the insurer pays nyvo a commission. You pay the insurer's premium and no fee to nyvo.
  • Our advisors are salaried rather than paid per sale, so what they recommend does not change what they earn.
Health insurance

How nyvo rates these plans

Every plan carries a nyvo Health Plan Rating out of 5. The score is calculated as 40% insurer/company score + 40% policy-feature score + 20% premium-value score, followed by a disclosed editorial adjustment of no more than ±5 points. Scores are rounded to the nearest whole point and converted to five stars.

Claim Track Record

How reliably the insurer actually pays claims when due – Claim Settlement Ratio reported by IRDAI, complemented by claim-service reputation.

Customer Complaints

Complaints per 10,000 claims from IRDAI's annual report – a strong proxy for how smoothly the post-sales experience runs.

Hospital Network

Size and reach of the cashless hospital network, which determines how easily a policyholder can access treatment without out-of-pocket payment at admission.

Policy Features

Room-rent limits, disease sub-limits, co-pay, no-claim bonus, restoration benefit, consumables cover, annual health check-up, and pre/post hospitalisation duration. Add-on availability is treated as having the feature.

Premium Value

How the plan's price compares to similar plans for a like-for-like buyer scenario (Family of 4, eldest 40, ₹10 lakh cover), drawn from nyvo's premium database.

See the best health plans for 2026
Term insurance

How nyvo rates these term plans

Every plan above carries a nyvo Term Plan Rating out of 5. We assess each plan against the same set of criteria below, so the scores are directly comparable across insurers.

Claim Track Record

How reliably the insurer actually pays death claims – Claim Settlement Ratio and Amount Settlement Ratio (what share of the claimed amount is actually paid) from IRDAI's annual report.

Customer Complaints

Complaints per 10,000 claims – a strong proxy for how smoothly the post-sales and claim experience runs.

Insurer Strength

Solvency ratio, time in market and scale of new business – indicators that the insurer will still be around 30+ years from now, when a term-plan claim is most likely to arise.

Policy Features & Riders

Cover till age ≥ 65, critical illness rider, accidental death benefit, premium waiver on disability, multiple payout options (lump sum / monthly income / mixed), special exit value and increasing cover option.

Premium Value

How the plan's price compares to similar term plans for a like-for-like buyer (₹1 Crore cover, non-smoker, ages 25-45), drawn from nyvo's term-premium database.

See the best term plans for 2026
Sources

Where do the facts come from?

The policy wording and prospectus

The documents that carry the plan's UIN decide what a plan covers, excludes and charges. When a marketing page and the wording disagree, the wording wins.

The brochure and customer information sheet

For cover options, discounts, add-ons and deductibles, checked against the policy wording.

IRDAI's published data

For claim settlement and complaint ratios, taken as a weighted average of the last three financial years, so one unusual year does not swing a score.

Nothing borrowed

We never publish a ratio from an insurer's marketing or copy another website's figures, and where a figure is not available we leave it out rather than show a zero.

Every plan page links the insurer's own documents, so you can check any fact against the source. Start from our plan directory.

How nyvo is paid

Who pays nyvo, and what does that mean for you?

nyvo insurance Services LLP is an IRDAI-registered corporate agent (composite), licence number CA1085. When you buy a policy through us, the insurer pays nyvo a commission.

As a corporate agent, nyvo can arrange policies only with the insurers it has an arrangement with. Our ratings and comparisons apply the same criteria to every plan we cover.

You pay the premium the insurer charges. nyvo does not charge you a fee for advice, for the call or for helping you buy.

Our advisors are salaried rather than paid per sale, so what they recommend does not change what they earn. The ratings above use the same criteria for every plan, and commission is not one of them.

Our licence details, and how to verify them, are on our IRDAI licence and contact page.

Questions

Questions people ask about how we work

Do I pay nyvo anything?
No. You pay the premium the insurer charges, and nyvo charges you no fee for advice or for the call. When you buy a policy through us, the insurer pays nyvo a commission.
Does commission decide which plan you recommend?
No. Commission is not one of the criteria we score plans on, and our advisors are salaried rather than paid per sale, so what they recommend does not change what they earn.
Where do your claim settlement and complaint ratios come from?
From IRDAI's published data, taken as a weighted average of the last three financial years; the figures on the site are the latest available as of March 2026. We never use an insurer's marketing figures or another website's numbers, and where a figure is not available we leave it out rather than show a zero.
Why do some plans have no rating?
Ratings are published for the plans in our best-plans lists. Other plan pages show the plan's facts, sourced from its own documents, without a score, because we never invent a rating. An unrated plan is not a poorly rated one.
Is a nyvo rating a recommendation for me?
No. A rating compares plans on the same criteria for a standard buyer. The right plan for you depends on your age, health, family and budget, which is what the free call is for.

Ask us why a plan fits you

Book a free 30-minute call. Your advisor will walk you through the plans that fit, and why.

nyvo is an IRDAI-registered corporate agent (composite), licence number CA1085. Ratings are general comparisons, not personal insurance advice.

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