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ICICI Lombard logoHealth insurance review · 2026

ICICI Lombard iHealth Plus (Complete Health Insurance)

ICICI Lombard's Complete Health Insurance, sold from ₹3 lakh to ₹3 crore with no maximum entry age. The Loyalty Bonus adds 20% of the cover a year to a ceiling of 100% and is not cut back after a claim, pre-existing conditions wait 24 months rather than the usual 36, and the cover resets for an unrelated illness an unlimited number of times. The trade-offs are a room rent entitlement of a single private room, a cataract sub-limit, and shorter pre and post hospitalisation windows than the insurer's newer plans.

Read from ICICI LOMBARD General Insurance Company Limited's own policy wording and prospectus. Last checked against those documents on . The wording you are issued is the contract.

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01The detail

iHealth Plus (Complete Health Insurance) in one table

Claim settlement ratio
87.6%FY 2024–25
95% recommended
Complaints per 10,000
16.6policies
Under 10 recommended
InsurerICICI LOMBARD General Insurance Company Limited
Sum insured₹3 lakh to ₹3 crore

Claim settlement and complaint figures are IRDAI-published and held centrally by NYVO, not taken from the insurer's marketing.

02Cover

What iHealth Plus (Complete Health Insurance) covers

These are the terms that decide what you are actually paid when you claim. Room rent, co-pay and restoration do more to shape a settlement than the sum insured does, and they are read from ICICI Lombard's own policy wording.

FeatureThis planWhat good looks like
What kind of plan this isIndemnity health insurance. It reimburses hospital bills up to the sum insured.Read this first
Co-paymentNone if you are treated in your own zone or a cheaper one. 8% or 16% of every claim if you are treated in a costlier zone than the premium you paid. A voluntary co-payment can also be chosen for a lower premiumNo Co-payment
Room Rent LimitRoom rent charges up to a single private room. A higher category triggers a proportionate deduction on the associated medical expensesNo room rent capping
Disease sub-limitCataract is capped at 10% of the sum insured, up to ₹1 lakh per eye. No other disease sub-limitsNo sub-limit
Loyalty Bonus20% of the annual sum insured a year, up to a maximum of 100%, with no reduction even in the event of a claim50% each year (Minimum upto 100%)
Reset BenefitUp to 100% of the sum insured – once a policy year for the same illness, and unlimited times for a different illness100% restoration once in a year
Pre-Hospitalization30 daysAt least 60 days
Post-Hospitalization60 daysAt least 120 days
ConsumablesNot in the base cover – the Claim Protector optional cover makes the non-payable list payable up to the sum insuredConsumables covered
Day Care ProceduresCovered up to the sum insuredCovered without a capped list
Domestic Air AmbulanceCovered up to the sum insured, built into the base planIncluded
Home Care TreatmentUp to 5% of the sum insured, capped at ₹25,000Covered up to the sum insured
AYUSH TreatmentCovered up to the sum insured, as an in-patientIncluded
Entry ageFrom 6 years with no maximum entry age. Children aged 3 months to 5 years only on a floater, and a dependent child can stay until 20No maximum entry age
What this plan does
03Add-ons

iHealth Plus (Complete Health Insurance) add-ons you can buy with it

Each of these costs extra and each has its own conditions. Some are genuinely worth it; several exist to patch a gap in the base plan. Ask what each one adds before it goes on your quote.

Claim Protector
Makes the items on IRDAI's excluded list payable up to the annual sum insured whenever an in-patient or day-care claim is accepted. This is how consumables get covered on this plan.
Super Loyalty Bonus
Adds 50% of the annual sum insured a year on top of the base bonus, accumulating to 100% on covers of ₹5 lakh to ₹10 lakh and to 200% on larger covers. If the policy is not renewed, the accrued amount is forfeited.
Worldwide Cover
In-patient treatment abroad, including planned hospitalisation, up to the annual sum insured. Planned treatment needs 7 days' notice and the insurer's approval before you travel.
Sum Insured Protector
Links the sum insured to the consumer price index so the cover rises at renewal with medical inflation.
Critical Illness
A fixed lump sum on first diagnosis of a critical illness listed in the policy, occurring for the first time during the policy period.
Personal Accident
A lump sum up to the annual sum insured, capped at ₹50 lakh, on accidental death or permanent total disablement.
Hospital Daily Cash
A daily allowance for each completed day in hospital after three consecutive days, for up to 10 days in a policy year.
BeFit
Cashless outpatient consultations, routine diagnostics, pharmacy, physiotherapy, e-counselling and diet consultations through the insurer's app.
Nursing at Home and Compassionate Visit
A qualified nurse at your home for up to 15 days after discharge, and up to ₹20,000 of economy airfare for an immediate family member when an admission runs beyond 5 days.
04Price

iHealth Plus (Complete Health Insurance) discounts you can ask for

Published discounts on this plan. Most are applied at quote stage rather than offered, so it is worth naming the ones you qualify for. Every figure is a ceiling, not a promise - what you actually get depends on the case.

DiscountWorthWhen it applies
Tenure discountUp to 10% or 15%10% off the second year's premium on a 2-year policy, and 15% off the third year's premium on a 3-year policy.
Zone discountUp to 8% or 16%8% off the Zone A premium in Zone B and 16% in Zone C. Rest-of-NCR districts carry an 8% loading instead. The saving comes with a co-payment if you are treated in a costlier zone.
Pneumococcal vaccinationUp to 2.5%Where every adult on the policy has had the conjugate pneumococcal vaccine in the year before the policy starts. It continues for as long as you renew.
Voluntary co-paymentVariesAgree to bear a share of every claim and the premium falls accordingly.
Voluntary deductibleVariesAgree to fund the first slice of each year's claims yourself in exchange for a lower premium.

From the ICICI Lombard Complete Health Insurance prospectus. Zone pricing cuts the premium but brings a zone-based co-payment with it.

05Waiting periods

iHealth Plus (Complete Health Insurance) waiting periods: when each part of the cover starts

Waiting periods run from the day cover began, not from the day you fall ill, and they run in parallel rather than one after another.

Initial Waiting Period30 days
Diabetes, hypertension and cardiac conditions90 days, unless they are declared pre-existing conditions
Specific Illness24 months
Pre-Existing Disease24 months

The named illnesses that wait 24 months

Payable once the policy has run 24 months without a break; an accident is covered from day one. This list is indicative – the policy wording carries the full set.

Indicative listFrom the policy wording. Your own document governs.
01Cataract, which also carries its own sub-limit once payable
02Benign prostatic hypertrophy
03Myomectomy and hysterectomy, unless because of malignancy
04Hernia of all types and hydrocele
05Fistula and fissure in ano
06Joint replacement surgery, unless the need arises from an accident after the policy started
06Exclusions

iHealth Plus (Complete Health Insurance) exclusions: what the plan will not pay for

Every policy carries exclusions, and they are the clauses people read for the first time at claim stage. These are the ones worth knowing before you buy.

Not coveredIndicative, not exhaustive. Your policy wording is the contract.
01An admission arranged mainly for diagnostics and evaluation, where no treatment follows
02An admission for enforced bed rest, rehabilitation or respite care rather than active treatment
03The non-medical items on the excluded list, unless Claim Protector is taken
04Treatment outside India, unless the Worldwide Cover option is in force
05Any deductible or co-payment shown on your policy schedule
06Damage caused by nuclear, chemical or biological attack, war and similar events
07The honest bit

Where iHealth Plus (Complete Health Insurance) falls short

No plan is right for everyone, and a page that only lists strengths is not much use to you. These are the gaps we would raise on a call before recommending it.

Worth knowing before you buyNone of these are dealbreakers on their own. They are the trade-offs this plan asks you to accept.
01Premium is set by zone, and treatment in a costlier zone than the one you paid for costs you 8% or 16% of the claim. That bites exactly when you travel to a metro for a planned surgery.
02Pre-hospitalisation runs 30 days and post-hospitalisation 60 days, against the 60 and 180 days ICICI Lombard's newer plans give. On a surgery with a long follow-up, that is the window in which most of the out-of-pocket spend actually happens.
03Cataract is capped at 10% of the sum insured up to ₹1 lakh per eye, and it also waits 24 months. On a ₹5 lakh cover that means ₹50,000 an eye.
04Room rent is entitled up to a single private room. Take a higher category and a proportionate deduction hits the whole associated bill, not just the room charge.
05Diabetes, hypertension and cardiac conditions carry a 90-day wait unless they are declared pre-existing conditions, which is a trap for anyone who leaves a borderline reading off the proposal form.
06Consumables are not covered unless you buy Claim Protector, and the Loyalty Bonus adds only 20% a year to a ceiling of 100%.
08FAQs

iHealth Plus (Complete Health Insurance) questions, answered

What is the pre-existing disease waiting period?

24 months of continuous coverage, for conditions you declared and the insurer accepted. That is a year shorter than the 36 months many plans use and shorter than ICICI Lombard's own Elevate. If you moved from another insurer, the period already served there is set off under the portability rules.

Does where I am treated change what I get paid?

Yes. Premium is set by zone, and a co-payment applies on every claim if you are treated in a zone above the one you paid for. A Zone B policyholder treated in Zone A bears 8%; a Zone C policyholder bears 8% in Zone B and 16% in Zone A. Zone A and Zone D policyholders have no zone co-payment at all. If you expect to travel to Delhi or Mumbai for surgery, ask for the higher-zone premium up front.

I have diabetes or high blood pressure. What should I watch for?

Expenses related to hypertension, diabetes and cardiac conditions are excluded for the first 90 days from the policy start date unless they are declared pre-existing conditions. If you declare them and they are accepted, the ordinary 24-month pre-existing wait applies instead. Either way, disclosure is what protects you – it is the single most common reason an early claim is turned down.

How does the Reset Benefit work here?

Two different rules apply depending on what put you back in hospital. For a different illness, the sum insured resets an unlimited number of times in the policy year. For the same illness, it resets once. The reset triggers when your annual sum insured, plus any loyalty bonus, super loyalty bonus and sum insured protector, is not enough because of earlier claims that year.

Is the Loyalty Bonus a no-claim bonus?

No. The wording gives a cumulative bonus of 20% of the annual sum insured up to a maximum of 100% if the policy is continuously renewed, and says there is no reduction to the bonus even in the event of a claim. The optional Super Loyalty Bonus adds 50% a year on top, building to 100% on covers of ₹5 lakh to ₹10 lakh and 200% on larger ones.

Are consumables covered?

Not as standard. Claim Protector is an optional cover that makes the items on IRDAI's excluded list payable up to the annual sum insured once an in-patient or day-care claim has been accepted. Without it, those charges are deducted from your settlement, and on a surgical admission they can easily run into tens of thousands.

09Read next

Understand the terms before you commit

A plan page tells you what this policy does. These explain why each term matters and what it costs you when it is missing.

10Same insurer

Other ICICI Lombard plans we have read

ICICI Lombard files these separately, and the terms differ between them. If you are choosing within the range, compare the waiting periods and the exclusions rather than the sum insured.

Is iHealth Plus (Complete Health Insurance) the right plan for you?

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Looking at ICICI Lombard more broadly? Read our full ICICI Lombard health insurance review for their claim record, complaint ratio and every plan we cover.

ICICI Lombard iHealth Plus (Complete Health Insurance) Review | NYVO