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ICICI Lombard logoHealth insurance review · 2026

ICICI Lombard Elevate

ICICI Lombard's flagship health plan, sold from ₹5 lakh upward with no stated ceiling on the sum insured and no maximum entry age. The Loyalty Bonus adds 20% of the cover a year to a ceiling of 100% and is never cut back after a claim, and the Reset Benefit refills the cover an unlimited number of times for any illness. Two things a buyer needs to know before signing: room rent is entitled up to a single private air-conditioned room unless you buy the Room Modifier, and diabetes, hypertension and cardiac conditions carry a 90-day wait unless you declare them as pre-existing when you apply.

Read from ICICI LOMBARD General Insurance Company Limited's own policy wording and prospectus. Last checked against those documents on . The wording you are issued is the contract.

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01The detail

Elevate in one table

Claim settlement ratio
87.6%FY 2024–25
95% recommended
Complaints per 10,000
16.6policies
Under 10 recommended
InsurerICICI LOMBARD General Insurance Company Limited
Sum insuredFrom ₹5 lakh, with no maximum sum insured stated in the prospectus. The Worldwide Cover option is capped at ₹3 crore

Claim settlement and complaint figures are IRDAI-published and held centrally by NYVO, not taken from the insurer's marketing.

02Cover

What Elevate covers

These are the terms that decide what you are actually paid when you claim. Room rent, co-pay and restoration do more to shape a settlement than the sum insured does, and they are read from ICICI Lombard's own policy wording.

FeatureThis planWhat good looks like
What kind of plan this isIndemnity health insurance. It reimburses hospital bills up to the sum insured.Read this first
Co-paymentNo co-payment as standard, and no zone-based co-payment. A voluntary co-payment of 10% to 50% can be chosen for a lower premiumNo Co-payment
Room Rent LimitCapped at a single private A/C room. Take a higher category and a proportionate deduction applies to the associated medical expensesNo room rent capping
Disease sub-limitNo disease sub-limits in the base coverNo sub-limit
Loyalty Bonus20% of the sum insured for each completed and continuous policy year, up to 100%, with no reduction in the event of a claim50% each year (Minimum upto 100%)
Reset BenefitUp to 100% of the base sum insured, unlimited times, for any illness, disease or injury. It does not apply to the first claim of the policy year100% restoration once in a year
Pre-Hospitalization90 daysAt least 60 days
Post-Hospitalization180 daysAt least 120 days
ConsumablesNot in the base cover – the Claim Protector optional cover makes the non-payable list payable up to the sum insuredConsumables covered
Day Care ProceduresAll day care procedures covered up to the sum insuredCovered without a capped list
Bariatric SurgeryCovered up to the sum insured after a two-year wait, or 30 days if Jumpstart is takenIncluded
Convalescence and home nursingOptional: a ₹20,000 lump sum after 10 consecutive days in hospital, and home nursing at ₹2,000 a day for up to 10 daysIncluded
AYUSH TreatmentCovered up to the sum insured, as an in-patientIncluded
Entry ageFrom 6 years, with the proposer 18 or above. Children aged 91 days to 5 years only on a floater. No practical maximum entry ageNo maximum entry age
What this plan does
03Add-ons

Elevate add-ons you can buy with it

Each of these costs extra and each has its own conditions. Some are genuinely worth it; several exist to patch a gap in the base plan. Ask what each one adds before it goes on your quote.

Room Modifier
Changes the standard single private A/C room entitlement. You can remove the restriction entirely and take any room category, downgrade to twin sharing for a lower premium, or switch to a rupee cap of 1% of sum insured a day for the room and 2% for ICU.
Claim Protector
Makes the items on IRDAI's non-payable list payable, up to the annual sum insured, whenever an admission or day-care claim is accepted. This is how consumables get covered on Elevate.
Jumpstart
Cuts the pre-existing disease wait to 30 days for asthma, diabetes, hypertension, hyperlipidemia, obesity and coronary artery disease where angioplasty was done more than a year ago, provided you declared them and the insurer accepted them.
Infinite Care
Covers one claim of unlimited value over the entire life of the policy, with no ceiling on the sum insured for that claim. Once used, the cover ends and cannot be bought again.
Power Booster
Replaces the 20% loyalty bonus with 100% of the sum insured added at the end of every policy year, irrespective of a claim.
Waiting Period Reduction
Cuts the 36-month pre-existing disease wait to 24 or 12 months. A separate option cuts the 24-month specific-illness wait to 12 months.
Worldwide Cover
Planned and emergency hospitalisation anywhere in the world including the USA and Canada, up to the sum insured capped at ₹3 crore, cashless only, after a two-year wait. Reset, Jumpstart, Power Booster, Infinite Care and Claim Protector do not apply to it.
Maternity Benefit
Up to 10% of the sum insured capped at ₹1 lakh, with newborn cover and first-year vaccinations available alongside. A 24-month wait applies, reducible to 12 months.
BeFit
Cashless outpatient consultations, routine diagnostics, pharmacy, physiotherapy, e-counselling and diet consultations through the insurer's app, in seven benefit tiers.
Critical Illness
A lump sum up to the sum insured, capped at ₹50 lakh, on diagnosis of a listed critical illness. Only for members aged 18 to 50 when the policy is first issued.
04Price

Elevate discounts you can ask for

Published discounts on this plan. Most are applied at quote stage rather than offered, so it is worth naming the ones you qualify for. Every figure is a ceiling, not a promise - what you actually get depends on the case.

DiscountWorthWhen it applies
Tenure discountUp to 10% or 15%10% off the second year's premium on a 2-year policy, and 15% off from the third year onwards on longer policies, up to five years.
Zone discountUp to 10% or 15%10% off the Zone A premium in Zone B and 15% in Zone C. Rest-of-NCR districts carry a 12.5% loading instead.
NRI AdvantageUp to 25%For Non-Resident Indians and Overseas Citizens of India on the base cover premium, with proof of overseas residence at every renewal.
Network AdvantageUp to 10%10% off the premium for agreeing to use network hospitals. The catch is a 20% co-payment on any treatment taken at a non-network hospital.
Voluntary co-paymentUp to 10% to 50%Agree to bear that share of every claim and the premium falls accordingly.
Voluntary deductibleVariesAgree to fund the first slice of each year's claims yourself in exchange for a lower premium.
Wellness pointsVariesPoints earned through health assessments, wellness activities and fitness challenges are redeemed as a discount on the next renewal premium.

From the ICICI Lombard Elevate prospectus. Premium also varies by zone, and there is no zone-based co-payment on this plan.

05Waiting periods

Elevate waiting periods: when each part of the cover starts

Waiting periods run from the day cover began, not from the day you fall ill, and they run in parallel rather than one after another.

Initial Waiting Period30 days
Diabetes, hypertension and cardiac conditions90 days, unless declared as pre-existing and accepted at underwriting
Specific Illness24 months, or 12 months with the reduction option
Pre-Existing Disease36 months, or 24 or 12 months with the reduction option, or 30 days for the six conditions Jumpstart covers

The named illnesses that wait 24 months

Payable once the policy has run 24 months without a break; an accident is covered from day one. This list is indicative – the policy wording carries the full set.

Indicative listFrom the policy wording. Your own document governs.
01Cataract
02Hernia of all types and hydrocele
03Fistula and fissure in ano
04Fibromyoma and hysterectomy
05Joint replacement surgery, unless the need arises from an accident after the policy started
06Dialysis required for chronic renal failure
07Surgery on internal or external tumours, cysts, nodules and polyps of any kind including breast lumps, except where malignant
06Exclusions

Elevate exclusions: what the plan will not pay for

Every policy carries exclusions, and they are the clauses people read for the first time at claim stage. These are the ones worth knowing before you buy.

Not coveredIndicative, not exhaustive. Your policy wording is the contract.
01Outpatient treatment, unless the BeFit option is taken
02Treatment outside India, unless the Worldwide Cover option is taken
03The non-medical items on the excluded list, unless Claim Protector is taken
04Prostheses, corrective devices and external durable medical equipment such as wheelchairs and crutches, unless needed after an accident or used during surgery
05Dental and orthodontic treatment, except where you are hospitalised after an accident
06Screening or treatment of external congenital conditions and birth defects
07The honest bit

Where Elevate falls short

No plan is right for everyone, and a page that only lists strengths is not much use to you. These are the gaps we would raise on a call before recommending it.

Worth knowing before you buyNone of these are dealbreakers on their own. They are the trade-offs this plan asks you to accept.
01Diabetes, hypertension and cardiac conditions carry their own 90-day wait unless you declare them as pre-existing when you apply and the insurer accepts them. Someone who assumes the standard 30-day wait applies, and who did not declare a borderline reading, can find an early cardiac or diabetic admission rejected. Declare everything.
02Room rent is capped at a single private air-conditioned room in the base plan. The Room Modifier add-on exists precisely because the base is capped, and in a metro that cap is often one tier below the room you are offered at admission.
03The Loyalty Bonus adds only 20% a year and stops at 100%, so the cover takes five unbroken years to double. Power Booster fixes it at extra cost.
04Consumables are not covered unless you buy Claim Protector, and the Network Advantage option that trims 10% off the premium imposes a 20% co-payment if you end up at a non-network hospital.
05ICICI Lombard's claim settlement ratio sits below the level we look for. The plan design is strong; the payout record is the part to weigh against it.
08FAQs

Elevate questions, answered

Does Elevate cap the room I can take?

Yes. The base cover entitles you to a single private air-conditioned room and lists it as a sub-limit in the customer information sheet. Take a higher category and you bear a proportionate share of the associated medical expenses – the surgeon's fee, the theatre charge and so on – not just the difference in room rent. The Room Modifier optional cover removes the restriction, or you can use it to downgrade to twin sharing for a cheaper premium.

I have diabetes or high blood pressure. What should I watch for?

Two clocks, not one. Expenses for hypertension, diabetes and cardiac conditions are excluded for the first 90 days from the policy start date unless they are pre-existing and were disclosed at underwriting. If they are declared and accepted as pre-existing, the ordinary 36-month pre-existing wait applies instead, which the Jumpstart option cuts to 30 days. Either way, declaring the condition is what protects you – not declaring it leaves you exposed both ways.

Is the Loyalty Bonus a no-claim bonus?

No. The wording says the bonus of 20% is added for each completed and continuous policy year and that there is no reduction in the event of a claim. So claiming does not reset what you have built. The limit is that it stops at 100% of the sum insured, which takes five years. The optional Power Booster adds 100% a year instead, also irrespective of claims.

How many times does the Reset Benefit refill the cover?

Unlimited times in a policy year, up to 100% of the base sum insured each time, and it applies to any illness, disease or injury – including the one you have already claimed for. The single restriction is that it does not apply to the first claim of the policy year, so it is there for the second and subsequent claims.

Are consumables covered?

Not as standard. Claim Protector is an optional cover that makes the items on IRDAI's non-payable list payable up to the annual sum insured whenever a hospitalisation or day-care claim is accepted. Without it, gloves, PPE, syringes and similar charges are deducted from what you get paid. Price it into the quote before you compare.

How large a cover can I buy?

The prospectus sets a minimum sum insured of ₹5 lakh and describes the maximum as unlimited, so very large covers are available on request. The optional Worldwide Cover, which pays for planned and emergency treatment abroad including the USA and Canada, is separately capped at ₹3 crore and can only be issued to someone aged up to 65.

09Source documents

Read it from the insurer

We summarise. The policy wording is the contract, and it is the only document that settles a dispute. These links go to the insurer's own pages.

Elevate on ICICI LombardPlan page
10Read next

Understand the terms before you commit

A plan page tells you what this policy does. These explain why each term matters and what it costs you when it is missing.

11Same insurer

Other ICICI Lombard plans we have read

ICICI Lombard files these separately, and the terms differ between them. If you are choosing within the range, compare the waiting periods and the exclusions rather than the sum insured.

Is Elevate the right plan for you?

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Looking at ICICI Lombard more broadly? Read our full ICICI Lombard health insurance review for their claim record, complaint ratio and every plan we cover.

ICICI Lombard Elevate Review 2026 | NYVO