IndusInd Nippon term insurance review
IndusInd Nippon Life, formerly Reliance Nippon Life Insurance, settles 98.9% of the death claims it decides and draws 2.9 complaints per 10,000 claims (IRDAI data, three-year average to March 2026), the third-lowest complaint rate of the life insurers we track. We have not yet reviewed its term plans from their policy documents.
Written by Shadab SayeedReviewed by Kshitij JainUpdated nyvo insurance Services LLP, IRDAI Corporate Agent (Composite) CA1085Salaried advisors, no commission-based ranking
IRDAI published data, weighted over three financial years. Last checked . Compare every life insurer · IndusInd Nippon claim settlement ratio
IndusInd Nippon at a glance
| Death claims settled | 98.9%, ranked 13th of 22 life insurers |
|---|---|
| Complaints per 10,000 claims | 2.9, ranked 3rd of 21 (fewer is better) |
| Term plans we have read | None yet |
| Death claim deadline | 15 days from intimation, or 45 days if the insurer investigates (IRDAI, 5 September 2024) |
| Full name | IndusInd Nippon Life Insurance Company Limited, formerly Reliance Nippon Life Insurance Company Limited |
| IRDAI registration number | 121 |
Comparing IndusInd Nippon with another insurer? Talk it through with an advisor. It costs nothing, and the person you speak to is on a salary, not a commission.
Why the settlement ratio tells you less here
A death claim is a binary event with a fixed sum, so life insurers settle almost all of them and their ratios cluster tightly while complaint volume across the market spans roughly 136 times. A two-point difference in settlement ratio is close to noise. What actually decides your family’s claim is what you disclosed when you bought, whether the policy was in force on the day, and whether the claim falls inside the first three years – the window in which Section 45 of the Insurance Act still lets the insurer contest on non-disclosure.
Is Reliance Nippon Life now IndusInd Nippon Life?
Yes. Reliance Nippon Life Insurance Company Limited has been renamed IndusInd Nippon Life Insurance Company Limited, under the same IRDAI registration number, 121, according to the insurer's own website. A Reliance Nippon policy continues with the same insurer under the new name.
What does IndusInd Nippon Life's record tell you?
Its claims record is better than its profile. 98.9% of death claims settled is close to the market, and 2.9 complaints per 10,000 claims puts it just behind HDFC Life (1.33) and Aditya Birla Sun Life (2.33) (IRDAI data, 2022-25).
What we cannot tell you yet is how its term cover compares, because we have not read its plans from their policy documents. If you are offered one, bring the quote to a call and we will read the wording with you before you buy.
Filing a IndusInd Nippon death claim
IRDAI requires a death claim to be settled within 15 days of intimation, or 45 days of intimation where the insurer orders an investigation (Master Circular on Protection of Policyholders’ Interests, 5 September 2024). Those are deadlines your nominee can quote, not guidelines.
Servicing your IndusInd Nippon policy
If you already hold a IndusInd Nippon policy, these are its official servicing routes. The numbers and links are IndusInd Nippon’s own, current as of our last check. The single most important thing is that your nominee knows the policy exists and where to find these details – a term claim can only be made by someone who does.
IndusInd Nippon customer care number
Pay your IndusInd Nippon premium
IndusInd Nippon premium payment →IndusInd Nippon claim status
File or track on IndusInd Nippon →IndusInd Nippon questions, answered
What is the IndusInd Nippon claim settlement ratio?
98.9%, as a weighted average of the last three financial years from IRDAI published data, ranking Indusind Nippon Life 13th of 22 life insurers. Read it knowing that life settlement ratios cluster above 96% and separate almost nobody, while complaint volume across life insurers spans roughly 136 times.
How does a nominee file a IndusInd Nippon death claim?
Intimate the insurer with the policy number and date of death, then submit the death certificate, the policy document, the nominee's ID and bank details, and the claim form. IRDAI requires the insurer to settle within 15 days of intimation, or 45 days of intimation where it orders an investigation (Master Circular on Protection of Policyholders' Interests, 5 September 2024). Our IndusInd Nippon death claim guide sets out the full document set and the escalation path.
Is a high claim settlement ratio enough to choose IndusInd Nippon?
No, and on the life side less than most buyers assume. Life settlement ratios sit within a few points of each other because a death claim is a binary event with a fixed sum. What decides your family's claim is disclosure at the time of buying, whether the policy was in force, and whether it fell inside the first three years, when Section 45 still allows the insurer to contest on non-disclosure.
Where can I read the IndusInd Nippon policy wording?
We have not yet published plan-by-plan breakdowns for Indusind Nippon Life. The death claim guide below covers how its claims actually run, and our advisors read the wording of any plan you are considering before recommending it.
What is the IndusInd Nippon customer care number?
IndusInd Nippon's customer care line is 1800 102 3330, and its website is https://www.indusindnipponlife.com/. Claims can be emailed to claim@indusindnipponlife.com. For a term policy the number that matters most is the one your nominee calls to intimate a claim, so keep it with the policy document.
How do I pay my IndusInd Nippon premium online?
Pay on IndusInd Nippon's official premium-payment portal (linked above under "Managing your IndusInd Nippon policy") using your policy number. A term policy lapses if a premium is missed beyond its grace period, and reviving it can need fresh medical underwriting, so the payment date matters more than for most bills.
How does my nominee check a IndusInd Nippon claim online?
Intimate and track a IndusInd Nippon claim on its online portal (linked above), or call 1800 102 3330. IRDAI requires a death claim to be settled within 15 days of intimation, or 45 days of intimation where an investigation is ordered (Master Circular on Protection of Policyholders' Interests, 5 September 2024).
Where can I see my Reliance Nippon Life policy details?
On IndusInd Nippon Life's website, or by calling the customer care number on this page with your policy number to hand. Reliance Nippon policies are serviced by IndusInd Nippon Life, the same company under its new name, so you do not need to do anything to keep the policy valid other than paying the premium on time.
The ratio will not decide your family’s claim. Disclosure will.
We read the wording before recommending a term plan, and we help the nominee when the claim comes. If you are weighing IndusInd Nippon against another insurer, talk it through first.
Talk to an advisor →Sources
- IRDAI annual reports, the published source of insurer death-claim data · read 24 Oct 2026
- IndusInd Nippon Life website, which gives the former name and IRDAI registration number · read 24 Oct 2026
nyvo is an IRDAI-registered corporate agent (composite), licence CA1085. Figures are from IRDAI published disclosures, reproduced without adjustment, and describe the insurer rather than any individual policy.