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New India Assurance logoHealth insurance review · 2026

New India Assurance Mediclaim

Sold as the New India Mediclaim Policy, UIN NIAHLIP25040V092425. Individual sum insured from ₹1 lakh to ₹15 lakh, with the whole family able to sit on one policy while each person keeps their own limit. Room rent, ICU, cataract and several named conditions each carry a percentage cap, and premium is rated by zone – Maharashtra and Gujarat against the rest of India – with a 20% co-payment if you are treated in the dearer zone without having paid for it.

Read from The New India Assurance Company Limited's own policy wording and prospectus. Last checked against those documents on . The wording you are issued is the contract.

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01The detail

Mediclaim in one table

Claim settlement ratio
95%FY 2024–25
95% recommended
Complaints per 10,000
5.9policies
Under 10 recommended
InsurerThe New India Assurance Company Limited
Sum insured₹1 lakh to ₹15 lakh. ₹4 lakh, ₹6 lakh and ₹7 lakh are renewal-only and cannot be bought fresh

Claim settlement and complaint figures are IRDAI-published and held centrally by NYVO, not taken from the insurer's marketing.

02Cover

What Mediclaim covers

These are the terms that decide what you are actually paid when you claim. Room rent, co-pay and restoration do more to shape a settlement than the sum insured does, and they are read from New India Assurance's own policy wording.

FeatureThis planWhat good looks like
Co-paymentNone if you are treated in the zone you paid for. A Zone 2 policyholder treated in Zone 1 – Maharashtra or Gujarat – bears 20%, except for an emergency accident admissionNo Co-payment
Room Rent Limit1% of sum insured a day · ICU 2%. A dearer room triggers a proportionate deduction on the associated medical expensesNo room rent capping
What the proportionate deduction sparesPharmacy and consumables, implants and medical devices, and diagnostics are exempt, as are hospitals that do not bill differently by room categoryDeduction limited in scope
Disease sub-limitCataract capped at 20% of sum insured or ₹50,000 an eye. Mental illness and genetic disorders at 25% of sum insured each, macular degeneration at 10% up to ₹75,000, artificial life maintenance at 10% for 15 daysNo sub-limit
No Claim BonusSum insured rises 25% at each claim-free renewal, to a ceiling of 50%. A claim year strips it back at the same rate50% each year (Minimum upto 100%)
Restoration BenefitReinstated once per insured person a year, but only on a sum insured of ₹5 lakh or more, not for a condition already claimed, and not usable for the listed modern treatments100% restoration once in a year
Pre-Hospitalization30 daysAt least 60 days
Post-Hospitalization60 daysAt least 120 days
ConsumablesMedical consumables billed as part of an admission are paid. The non-payable items in the policy's List I are not, and the add-on that used to buy them back was withdrawn in the current versionConsumables covered
Hospital cash0.1% of sum insured a day on ₹3 lakh and above, capped at 1% of sum insured for any one illness. It is paid out of the sum insured, not on top of itIncluded
Day-Care ProceduresListed day care procedures coveredCovered without a capped list
AYUSH TreatmentCovered up to 100% of the sum insuredIncluded
Modern treatmentsTwelve listed procedures covered. They cannot be paid from the reinstated sum insuredCovered
Road ambulanceUp to 1% of the sum insured per insured eventIncluded
Health check-upAt the end of every three claim-free years – ₹5,000 or 1% of the average sum insured of the preceding three years, whichever is lowerIncluded
Entry age18 to 65. Children from 3 months, and to 25 while financially dependent. Above 65 you can renew but not joinNo maximum entry age
What this plan does
03Add-ons

Mediclaim add-ons you can buy with it

Each of these costs extra and each has its own conditions. Some are genuinely worth it; several exist to patch a gap in the base plan. Ask what each one adds before it goes on your quote.

Revision in Limit of Cataract
Raises the cataract ceiling above the built-in 20% of sum insured or ₹50,000 – by ₹80,000 on a ₹8 lakh cover, ₹1 lakh on ₹10 lakh, ₹1.2 lakh on ₹12 lakh and ₹1.5 lakh on ₹15 lakh. Only sold on ₹8 lakh and above, and it does not pay until 36 months after you take it.
Voluntary Co-Pay
Accept a 20% share of every claim and the premium for that insured person falls 15%. On a ₹6 lakh hospital bill that is ₹1.2 lakh you settle yourself.
04Price

Mediclaim discounts you can ask for

Published discounts on this plan. Most are applied at quote stage rather than offered, so it is worth naming the ones you qualify for. Every figure is a ceiling, not a promise - what you actually get depends on the case.

DiscountWorthWhen it applies
Long-term policyUp to 5% or 7%5% on a two-year policy term and 7% on three years. Sum insured and sub-limits reset each policy year and do not carry forward.
Voluntary co-payUp to 15%Off the premium for that insured person, in exchange for a 20% co-payment on every claim they make.

From the plan prospectus. The voluntary co-pay is a trade rather than a saving – you buy a lower premium with a fifth of every claim.

05Waiting periods

Mediclaim waiting periods: when each part of the cover starts

Waiting periods run from the day cover began, not from the day you fall ill, and they run in parallel rather than one after another.

Initial Waiting Period30 days
Diabetes, hypertension and cardiac conditions90 days
Named specific illnesses24 months
Joint replacement, mental illness, genetic disorders, congenital external disease36 months
Pre-Existing Disease36 months

The named illnesses that wait 90 days to 36 months, depending on the condition

Three tiers run alongside the 30-day and pre-existing waits. Diabetes, hypertension and cardiac conditions wait 90 days. The list below waits 24 months. Joint replacement for a degenerative condition, age-related osteoarthritis and osteoporosis, mental illness, macular degeneration, genetic disorders and congenital external disease wait 36 months. An accident is covered from day one. The list is indicative – the policy clauses carry the full set.

Indicative listFrom the policy wording. Your own document governs.
01Cataract and age-related eye ailments
02Benign tumours, cysts and polyps of any kind, including benign breast lumps
03Hernia of all types, hydrocele and benign prostate hypertrophy
04Piles, fissures, fistula in ano and pilonidal sinus
05Stones in the gall bladder, bile duct or urinary system
06Renal failure
07Prolapsed intervertebral disc and spinal disease, unless it follows an accident
06Exclusions

Mediclaim exclusions: what the plan will not pay for

Every policy carries exclusions, and they are the clauses people read for the first time at claim stage. These are the ones worth knowing before you buy.

Not coveredIndicative, not exhaustive. Your policy wording is the contract.
01Any treatment or service taken outside India
02All domiciliary hospitalisation expenses
03Out-patient treatment of any kind
04Braces, external prosthetic devices, spectacles, contact lenses and hearing aids including cochlear implants
05Dental treatment, unless it follows an accident and needs an in-patient admission
06Acupressure, acupuncture and magnetic therapies
07The honest bit

Where Mediclaim falls short

No plan is right for everyone, and a page that only lists strengths is not much use to you. These are the gaps we would raise on a call before recommending it.

Worth knowing before you buyNone of these are dealbreakers on their own. They are the trade-offs this plan asks you to accept.
01Premium is rated by zone and the zone follows you into the claim. A Zone 2 policyholder treated in Maharashtra or Gujarat bears 20% of the bill, which on a ₹5 lakh claim is ₹1 lakh. Only an emergency accident admission is spared.
02The cover stops at ₹15 lakh and the bonus adds 25% a year to a 50% ceiling, so the most this policy can ever reach is ₹22.5 lakh. That is a low ceiling for a serious cancer or transplant claim.
03The consumables add-on has been withdrawn. In the current filing there are only two optional covers, and non-payable items are now yours to absorb with no way to buy them back.
04Restoration needs a sum insured of ₹5 lakh or more, and even then it cannot be used for the twelve listed modern treatments – the expensive procedures people most often exhaust their cover on.
05Hospital cash is paid out of your sum insured rather than on top of it, so taking it shrinks what is left for the bill itself.
08FAQs

Mediclaim questions, answered

When does the 20% co-payment apply?

New India rates this policy across two zones: Zone 1 is Maharashtra and Gujarat, Zone 2 is the rest of India. Buy at Zone 1 rates and you can be treated anywhere in India with no co-payment. Buy at Zone 2 rates and get treated in Zone 1 and you bear 20% of the claim. The exception is an emergency admission following an accident, where no co-payment is charged. You choose the zone at proposal and can change it only at renewal, so if you live outside Maharashtra or Gujarat but would travel to Mumbai for major treatment, price the Zone 1 upgrade before you decide.

Is the sum insured restored after a claim?

Once for each insured person during the policy period, and only where the sum insured is ₹5 lakh or more. It takes effect after discharge from the admission that exhausted the cover, and it cannot be used for an illness or injury already claimed in that period. Two further limits matter: the order of use is sum insured, then cumulative bonus, then the reinstated amount, and the reinstated amount cannot pay for the twelve listed modern treatments such as robotic surgery, oral chemotherapy or stem cell therapy.

Are consumables covered?

Medical consumables that form part of a hospital's bill for an admission are paid, and they are also exempt from the proportionate deduction if you take a room above your eligibility. The non-payable items in the policy's List I are not covered, and the optional cover that used to pay up to ₹15,000 towards them on a sum insured of ₹8 lakh and above no longer appears in the current filing. If a quote still offers it, ask which version of the product is being sold.

What is the cataract limit?

Each eye is limited to 20% of your sum insured or ₹50,000, whichever is less, and it waits 24 months. On a sum insured of ₹8 lakh and above you can buy the Revision in Limit of Cataract optional cover, which adds ₹80,000 to ₹1.5 lakh depending on the sum insured, but that add-on itself does not pay until 36 months after you take it. The limit applies per event across every New India policy you hold, so a second policy does not double it.

How fast does the cover grow if I do not claim?

The sum insured is increased by 25% at each claim-free renewal, up to a maximum of 50%. So two clean years take ₹10 lakh to ₹15 lakh, and it stops there. A claim reduces the accumulated bonus at the same 25% rate, and the whole bonus is lost if you renew more than 30 days after expiry. You can also swap the accrued bonus for a premium discount at renewal, but doing so zeroes the bonus.

What happens to my cover after five years?

A five-year moratorium applies. Once you have held continuous cover for five years, New India cannot contest a claim on the grounds of non-disclosure or a pre-existing condition, except where fraud is established or the treatment is permanently excluded under the policy. That protection follows the sum insured, so an increase later restarts the clock on the increased portion.

09Source documents

Read it from the insurer

We summarise. The policy wording is the contract, and it is the only document that settles a dispute. These links go to the insurer's own pages.

New India Mediclaim prospectusPDF
Policy clausesPDF
Find a network hospitalLocator
10Read next

Understand the terms before you commit

A plan page tells you what this policy does. These explain why each term matters and what it costs you when it is missing.

11Same insurer

Other New India Assurance plans we have read

New India Assurance files these separately, and the terms differ between them. If you are choosing within the range, compare the waiting periods and the exclusions rather than the sum insured.

Is Mediclaim the right plan for you?

A salaried, IRDAI-certified NYVO advisor will look at what you already have, tell you where this plan fits and where it does not. Free, and with no obligation to buy.

Book a free call →

Looking at New India Assurance more broadly? Read our full New India Assurance health insurance review for their claim record, complaint ratio and every plan we cover.

New India Assurance Mediclaim Review 2026 | NYVO