Health Insurance Claim Process Explained | Cashless, Reimbursement & Rejected Claims
2 min 24 sec · 26 August 2026 · NYVO
What to do when you or your family are in hospital. The video covers both routes a claim can take, cashless at a network hospital and reimbursement afterwards, how each differs for a planned admission and an emergency, and the escalation path if the claim is rejected: the reason in writing, then a grievance, then Bima Bharosa, then the Insurance Ombudsman.
Chapters
- 0:04Health insurance claim process explained
- 0:12Planned vs emergency hospitalisation
- 0:21Planned hospitalisation and cashless claims
- 0:43Emergency hospitalisation and cashless claims
- 1:06Cashless vs reimbursement claims
- 1:14What to do if your claim is rejected
- 1:19Get the rejection reason in writing
- 1:27How to escalate a rejected claim
- 1:32Bima Bharosa grievance process
- 1:47Insurance Ombudsman
- 2:02Why an insurance advisor matters
Chapters as published with the video.
Read the full version
Everything in this video, written out with the numbers and the sources.
Health insurance claims guide →