IndiaFirst Life term insurance review
IndiaFirst Life settles 98.8% of the death claims it decides, from IRDAI published data averaged over the last three financial years, which places it 14 of 22 life insurers. It publishes no complaint figure in the source we hold.
IRDAI published data, weighted over three financial years. Last checked 2026-07-26. Compare every life insurer
Why the settlement ratio tells you less here
A death claim is a binary event with a fixed sum, so life insurers settle almost all of them and their ratios cluster tightly while complaint volume across the market spans roughly 136 times. A two-point difference in settlement ratio is close to noise. What actually decides your family’s claim is what you disclosed when you bought, whether the policy was in force on the day, and whether the claim falls inside the first three years – the window in which Section 45 of the Insurance Act still lets the insurer contest on non-disclosure.
Filing a IndiaFirst Life death claim
IRDAI requires a death claim to be settled within 15 days of the last document being received, or 45 days where the insurer orders an investigation, measured from intimation (Master Circular on Protection of Policyholders’ Interests, 5 September 2024). Those are deadlines your nominee can quote, not guidelines.
Servicing your IndiaFirst Life policy
If you already hold a IndiaFirst Life policy, these are its official servicing routes. The numbers and links are IndiaFirst Life’s own, current as of our last check. The single most important thing is that your nominee knows the policy exists and where to find these details - a term claim can only be made by someone who does.
IndiaFirst Life customer care number
Pay your IndiaFirst Life premium
IndiaFirst Life premium payment →IndiaFirst Life claim status
File or track on IndiaFirst Life →IndiaFirst Life questions, answered
What is the IndiaFirst Life claim settlement ratio?
98.8%, as a weighted average of the last three financial years from IRDAI published data, ranking IndiaFirst Life 14 of 22 life insurers. Read it knowing that life settlement ratios cluster above 96% and separate almost nobody, while complaint volume across life insurers spans roughly 136 times.
How does a nominee file a IndiaFirst Life death claim?
Intimate the insurer with the policy number and date of death, then submit the death certificate, the policy document, the nominee's ID and bank details, and the claim form. IRDAI requires the insurer to settle within 15 days of receiving the last document, or 45 days where it orders an investigation (Master Circular on Protection of Policyholders' Interests, 5 September 2024). Our IndiaFirst Life death claim guide sets out the full document set and the escalation path.
Is a high claim settlement ratio enough to choose IndiaFirst Life?
No, and on the life side less than most buyers assume. Life settlement ratios sit within a few points of each other because a death claim is a binary event with a fixed sum. What decides your family's claim is disclosure at the time of buying, whether the policy was in force, and whether it fell inside the first three years, when Section 45 still allows the insurer to contest on non-disclosure.
Where can I read the IndiaFirst Life policy wording?
We have not yet published plan-by-plan breakdowns for IndiaFirst Life. The death claim guide below covers how its claims actually run, and our advisors read the wording of any plan you are considering before recommending it.
What is the IndiaFirst Life customer care number?
IndiaFirst Life's customer care line is 1800-209-8700, and its website is https://www.indiafirstlife.com/. Claims can be emailed to claims.support@indiafirstlife.com. For a term policy the number that matters most is the one your nominee calls to intimate a claim, so keep it with the policy document.
How do I pay my IndiaFirst Life premium online?
Pay on IndiaFirst Life's official premium-payment portal (linked above under "Managing your IndiaFirst Life policy") using your policy number. A term policy lapses if a premium is missed beyond its grace period, and reviving it can need fresh medical underwriting, so the payment date matters more than for most bills.
How does my nominee check a IndiaFirst Life claim online?
Intimate and track a IndiaFirst Life claim on its online portal (linked above), or call 1800-209-8700. IRDAI requires a death claim to be settled within 15 days of the last document, or 45 days where an investigation is ordered, measured from intimation (Master Circular on Protection of Policyholders' Interests, 5 September 2024).
The ratio will not decide your family’s claim. Disclosure will.
We read the wording before recommending a term plan, and we help the nominee when the claim comes. If you are weighing IndiaFirst Life against another insurer, talk it through first.
Talk to an advisor →NYVO is an IRDAI-registered corporate agent (composite), licence CA1085. Figures are from IRDAI published disclosures, reproduced without adjustment, and describe the insurer rather than any individual policy.
