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SBI General logoHealth insurance review · 2026

SBI General Arogya Top Up

SBI General's top-up, written from 3 months old to 65 (70 with a deductible of ₹5 lakh or more), with a network of about 17,000 hospitals and one of the better claim records in this batch. It pays above a deductible that applies to each hospitalisation separately rather than to the year's claims added together, so it is bought to sit on top of an existing policy rather than replace one.

Read from SBI General Insurance Company Limited's own policy wording and prospectus. Last checked against those documents on . The wording you are issued is the contract.

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01The detail

Arogya Top Up in one table

Claim settlement ratio
96.8%FY 2024–25
Meets the recommended 93%
Complaints per 10,000 claims
11.2
Above the recommended limit of 10
InsurerSBI General Insurance Company Limited
Entry age3 months to 65 years. Where you choose a deductible of ₹5 lakh or more, entry extends to 70. There is no exit age.

Claim settlement and complaint figures are IRDAI-published and held centrally by nyvo, not taken from the insurer's marketing.

02Cover

What Arogya Top Up covers

These are the terms that decide what you are actually paid when you claim. Room rent, co-pay and restoration do more to shape a settlement than the sum insured does, and they are read from SBI General's own policy wording.

FeatureThis planWhat good looks like
Entry age3 months to 65 years, or to 70 with a deductible of ₹5 lakh or moreInfants covered without a separate policy
How the deductible worksPer event. SBI's Customer Information Sheet covers expenses 'subject to deductible for each event', and neither the prospectus nor the policy wording describes an annual aggregate. Each hospitalisation has to cross the deductible on its own, which makes this a top-up rather than a super top-up.Aggregate is better than per-claim
Deductible options₹1 lakh to ₹10 lakh, in steps of ₹1 lakhMatch it to the cover you already hold
Cover above the deductible₹1 lakh to ₹50 lakh, depending on the deductible chosen₹50 lakh or more for a metro family
What this plan does
03Waiting periods

Arogya Top Up waiting periods: when each part of the cover starts

Waiting periods run from the day cover began, not from the day you fall ill, and they run in parallel rather than one after another.

Pre-existing disease36 months of continuous cover
04Exclusions

Arogya Top Up exclusions: what the plan will not pay for

Every policy carries exclusions, and they are the clauses people read for the first time at claim stage. These are the ones worth knowing before you buy.

Not coveredIndicative, not exhaustive. Your policy wording is the contract.
01Any claim below the deductible. That is the design of the product, but a year of small claims pays nothing.
02Pre-existing diseases and their direct complications, until 36 months of continuous cover.
03Where the sum insured is increased, the waiting periods start again on the increase only.
05The honest bit

Where Arogya Top Up falls short

No plan is right for everyone, and a page that only lists strengths is not much use to you. These are the gaps we would raise on a call before recommending it.

Worth knowing before you buyNone of these are dealbreakers on their own. They are the trade-offs this plan asks you to accept.
01It is a per-event top-up, not a super top-up: each hospitalisation has to cross the deductible on its own, so a year of admissions that each stay below it pays nothing. If you have no base cover, or your base cover lapses, you fund each deductible yourself.
02Entry closes at 65, or 70 with a deductible of ₹5 lakh or more, so it cannot bring a parent older than that under cover.
03The deductible applies to each event, not to the year. Two hospitalisations of ₹80,000 against a ₹1 lakh deductible pay nothing here, where a super top-up with an annual aggregate deductible would pay ₹60,000.
04A top-up only makes sense if its deductible is close to the cover you already hold. Too low and you are paying twice for the same rupees; too high and there is a gap neither policy fills.
06FAQs

Arogya Top Up questions, answered

Do I need an existing policy to buy this?

In practice, yes. It only pays the part of each hospitalisation above the deductible you choose, so each event's bill up to that figure is yours. It is designed to sit on top of a retail policy or an employer's cover.

Is the deductible per claim or for the whole year?

Per event, on SBI's own Customer Information Sheet: each hospitalisation is measured against the deductible on its own, so two admissions of ₹80,000 against a ₹1 lakh deductible pay nothing. A super top-up with an annual aggregate deductible would add them together and pay ₹60,000. Neither the prospectus nor the policy wording describes an aggregate deductible.

How do I choose the deductible?

Set it at or just below the cover you already hold, so the two meet without a gap. A deductible far below your existing cover means you are paying twice for the same rupees.

07Source documents

Read it from the insurer

We summarise. The policy wording is the contract, and it is the only document that settles a dispute. These links go to the insurer's own pages.

Find a cashless hospitalHospital locator ↗
08Read next

Understand the terms before you commit

A plan page tells you what this policy does. These explain why each term matters and what it costs you when it is missing.

09Same insurer

Other SBI General plans we have read

SBI General files these separately, and the terms differ between them. If you are choosing within the range, compare the waiting periods and the exclusions rather than the sum insured.

Is Arogya Top Up the right plan for you?

A salaried, IRDAI-certified nyvo advisor will look at what you already have, tell you where this plan fits and where it does not. Free, and with no obligation to buy.

Book a free call

Looking at SBI General more broadly? Read our full SBI General health insurance review for their claim record, complaint ratio and every plan we cover.

Dealing with a claim? How a SBI General claim works, or their customer care and escalation route.

SBI General Arogya Top Up Review 2026 | nyvo insurance