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Care Health logoHealth insurance review · 2026

Care Health Care

Care Health's long-running family plan, and really nine plans under one name. Sum insured runs from ₹1 lakh to ₹6 crore and the variant you are sold decides your room category, whether disease sub-limits apply, and whether maternity and overseas treatment are included at all. Ask which of Care 1 to Care 9 is on your quote before you compare it with anything.

Read from Care Health Insurance Limited's own policy wording and prospectus. Last checked against those documents on . The wording you are issued is the contract.

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01The detail

Care in one table

Claim settlement ratio
96%FY 2024–25
95% recommended
Complaints per 10,000
42.9policies
Under 10 recommended
InsurerCare Health Insurance Limited
Sum insured₹1 lakh to ₹6 crore across nine variants (Care 1 to Care 9), in tiers of 1 / 2 / 3 / 4 / 5 / 7 / 10 / 15 / 20 / 25 / 30 / 40 / 50 / 60 / 75 / 100 / 150 / 200 / 300 / 600 lakh

Claim settlement and complaint figures are IRDAI-published and held centrally by NYVO, not taken from the insurer's marketing.

02Cover

What Care covers

These are the terms that decide what you are actually paid when you claim. Room rent, co-pay and restoration do more to shape a settlement than the sum insured does, and they are read from Care Health's own policy wording.

FeatureThis planWhat good looks like
Co-paymentNone as standard. A 20% co-payment is only ever applied if you choose it – it is an optional cover offered to buyers aged 61 and over as a way of cutting the premium. Smart Select and Everyday Care carry co-payments of their own.No Co-payment
Room Rent LimitA single private room on the ₹5 lakh tier and above, upgradeable one level from ₹15 lakh if a single private room is unavailable. On the ₹1 lakh to ₹4 lakh variants it is capped at 1% of the sum insured a day.No room rent capping
ICU chargesNo limit from ₹5 lakh cover upwards. Capped at 2% of the sum insured a day on the ₹1 lakh to ₹4 lakh variants and on the Care 9 option.No ICU limit
Disease sub-limitNone on the mainstream Care 1 to Care 7 variants. The cheaper Care 8 and Care 9 variants do cap cataract, knee replacement, hernia, hysterectomy, prostate and kidney stone surgery, and cardiac, cancer, renal and fracture treatment.No sub-limit
No Claim Bonus10% of the sum insured for each claim-free year, to a ceiling of 50%. A claim takes 10% back, though never below your original sum insured. The paid No Claims Bonus Super adds 50% a year to a further 100%, taking the combined ceiling to 150%.50% each year (Minimum upto 100%)
Restoration BenefitFull sum insured reinstated once in a policy year, usable for the same illness as well as a different one. Unlimited restoration is a paid option.100% restoration once in a year
Pre-Hospitalization30 days, up to the sum insured, on every variantAt least 60 days
Post-Hospitalization60 days, up to the sum insured, on every variantAt least 120 days
ConsumablesNot covered in the base plan. The separate Care Shield add-on policy pays for the 68 listed non-payable items.Consumables covered
Day-Care ProceduresA specified list of day care surgical treatments, covered up to the sum insuredCovered without a capped list
Maternity CoverOnly on the highest variants and only on a floater – up to ₹1 lakh at ₹50 lakh to ₹75 lakh cover, and up to ₹2 lakh above that, after a 24-month wait. Nothing at all below ₹50 lakh.Included
Annual Health Check-upOnce a policy year for every insured person, including children, on a cashless basisIncluded
Second OpinionArranged within India, once per major illness or injury per policy year, from the ₹2 lakh variant upwardsIncluded
AYUSH TreatmentIn-patient AYUSH treatment covered up to the sum insuredIncluded
Entry ageIndividually from 5 years, or 91 days on a floater with at least one adult aged 18 or over · no maximum entry age for adults, children up to 24No maximum entry age
What this plan does
03Add-ons

Care add-ons you can buy with it

Each of these costs extra and each has its own conditions. Some are genuinely worth it; several exist to patch a gap in the base plan. Ask what each one adds before it goes on your quote.

Care Shield (add-on policy)
A separate add-on policy rather than a benefit inside Care, and it bundles three things. Claim Shield pays for the 68 listed non-payable items. No Claim Bonus Shield stops your bonus being clawed back in any year the total claim is under 25% of the base sum insured. Inflation Shield grows the sum insured at each renewal in line with CPI inflation. It cannot be bought on its own.
No Claims Bonus Super
Adds 50% of the sum insured for each claim-free year on top of the base 10%, to a further ceiling of 100%. It goes backwards at the same rate in any year you claim, so one admission unwinds a lot of it.
Reduction in PED Wait Period
Cuts the 36-month pre-existing disease wait to 24 months.
Unlimited Automatic Recharge
Turns the once-a-year restoration into an unlimited one within the policy year, and the brochure confirms it works for the same person and the same illness.
Loyalty Bonus
Three times your base sum insured added as a one-off bonus at the renewal following three consecutive claim-free years. Available once in the lifetime of the policy, and forfeited entirely if you let the policy lapse.
Air Ambulance Cover
Up to ₹5 lakh for air ambulance transport within India during a medical emergency.
OPD Care
A chosen limit of ₹5,000 to ₹50,000 a year for out-patient consultations, prescribed diagnostics and prescribed pharmacy, on reimbursement. Dental work, over-the-counter products, medical devices, food supplements and vitamins are excluded, and you may only file two OPD claims a year.
Everyday Care
Cashless doctor consultations up to 1% of the sum insured and prescribed diagnostics up to another 1%, at a select network. A flat 20% co-payment applies to these claims whatever your age.
Co-payment option
A 20% share of every claim, available to buyers whose age, or whose eldest insured member's age, is 61 or over. You take it on to reduce the premium – it is not imposed on older entrants.
Additional Sum Insured for Accidental Hospitalization
Doubles your cover, once in the policy period, for an in-patient admission following an accident.
Personal Accident
A lump sum on accidental death and a scaled payout on permanent total disablement, applying to events anywhere in the world.
Travel Plus
Six benefits while you are abroad – emergency in-patient and out-patient cover, loss of passport, loss of checked-in baggage, repatriation of mortal remains and more. Limited to 45 continuous days in a single trip and 90 days a year, with deductibles on several of them.
Global Coverage – Total
Extends hospitalisation and maternity cover worldwide including the United States, up to the sum insured, with an extra 10% co-payment on each claim. The built-in Global Coverage benefit already covers the rest of the world excluding the USA on the higher variants.
International Second Opinion
A second opinion from a doctor outside India, once per major illness or injury per policy year.
Smart Select
A 15% premium reduction in exchange for using a shorter hospital list. Treat outside that list and a 20% co-payment applies to every claim, on top of any other co-pay.
Room Rent Modification
Changes the non-ICU room category, in exchange for a lower premium. ICU charges stay uncapped.
Deductible Option
You bear the first slice of each year's claims, applied on an aggregate basis across the policy year, and the premium falls.
04Price

Care discounts you can ask for

Published discounts on this plan. Most are applied at quote stage rather than offered, so it is worth naming the ones you qualify for. Every figure is a ceiling, not a promise - what you actually get depends on the case.

DiscountWorthWhen it applies
Family discountUp to 5% or 10%On each member beyond the eldest, where everyone holds their own sum insured. 5% for two or three people, 10% for four or more.
Tenure discountUp to 7.5% and 10%7.5% off the second year on a two-year policy and 10% off the third year on a three-year policy.
NRI discountUp to 15%For non-resident Indian policyholders.
Smart SelectUp to 15%In exchange for using a shorter hospital list, with a 20% co-payment on any claim from outside it.
Deductible discountVariesIn exchange for bearing the first slice of each year's claims yourself, applied on an aggregate basis.

From the plan's own prospectus. Discounts multiply rather than add, and the total is capped at 45% of the premium.

05Waiting periods

Care waiting periods: when each part of the cover starts

Waiting periods run from the day cover began, not from the day you fall ill, and they run in parallel rather than one after another.

Initial Waiting Period30 days
Named Ailment24 months
Pre-Existing Disease36 months
Maternity (where covered)24 months

The named illnesses that wait 24 months

These wait 24 months from the start of your first policy, whether the condition was pre-existing or picked up later. An accident is covered from day one. This list is indicative – the wording carries all 14 entries.

Indicative listFrom the policy wording. Your own document governs.
01Cataract
02All types of hernia and hydrocele
03Kidney, ureteric or gall bladder stones, and lithotripsy
04Benign prostatic hypertrophy
05Non-infective arthritis, osteoarthritis, gout, spinal disorders, joint replacement and knee ligament surgery
06Internal and skin tumours, cysts, nodules and polyps including breast lumps, unless malignant
07Parkinson's disease, Alzheimer's disease or dementia
06Exclusions

Care exclusions: what the plan will not pay for

Every policy carries exclusions, and they are the clauses people read for the first time at claim stage. These are the ones worth knowing before you buy.

Not coveredIndicative, not exhaustive. Your policy wording is the contract.
01An admission arranged mainly to run tests or investigations, where no treatment follows
02Rest cure, rehabilitation and respite care, including custodial help with everyday living
03Maternity on every variant below ₹50 lakh, and on any individual rather than floater cover
04Sterility and infertility treatment, IVF and other assisted reproduction, and gestational surrogacy
05The non-medical items listed in the policy annexure, unless you hold the Care Shield add-on
06Cosmetic or plastic surgery, unless it reconstructs after an accident, burns or cancer, or removes an immediate health risk
07Treatment for alcoholism, drug or substance abuse and anything that follows from it
08Remicade, Avastin and similar injectable treatments given outside an in-patient or day care admission
07The honest bit

Where Care falls short

No plan is right for everyone, and a page that only lists strengths is not much use to you. These are the gaps we would raise on a call before recommending it.

Worth knowing before you buyNone of these are dealbreakers on their own. They are the trade-offs this plan asks you to accept.
01Nine variants share the name. Room category, ICU cap, whether disease sub-limits apply, whether maternity or overseas treatment exist at all – each changes with the variant. A quote that just says 'Care' does not tell you what you are buying, so ask which of Care 1 to Care 9 it is.
02Pre and post hospitalisation are 30 and 60 days on every variant, below the 60 and 180 that Care Supreme carries as standard, and there is no option in this plan to extend them.
03Room rent is capped at a single private room even at the top of the range, and at 1% of the sum insured a day on the ₹1 lakh to ₹4 lakh variants. On a ₹3 lakh policy that is ₹3,000 a day, which is under a metro private room rate.
04The base bonus is 10% a year to a 50% ceiling and a claim takes 10% back. The 150% headline needs the paid No Claims Bonus Super, which claws back 50% in a claim year.
05Consumables are not in the plan at all. The only route is the separate Care Shield add-on policy, which cannot be bought on its own.
06Care Health's complaint rate is 42.9 per 10,000 policies, more than twice the level we would normally accept.
08FAQs

Care questions, answered

Why does my Care quote look nothing like someone else's?

Because Care is nine different plans sold under one name. The Customer Information Sheet lays them out as Care 1 to Care 9, spanning ₹1 lakh to ₹6 crore, and the variant decides your room category, whether ICU is capped, whether disease sub-limits apply and whether maternity or overseas treatment exist at all. Care 8 and Care 9 in particular carry sub-limits that the mainstream variants do not. Ask your advisor which variant is on the quote before comparing it with anything.

Is there a co-payment for older buyers?

Not automatically, and this is worth stating plainly because it is easy to assume otherwise. The plan carries no co-payment by default at any age. What exists is an optional cover, available to buyers whose own age or whose eldest member's age is 61 or over, letting you take on a 20% co-payment in exchange for a lower premium. It is a choice you make, not a condition the insurer imposes. Two other options bring co-payments with them: Smart Select adds 20% for treatment outside its hospital list, and Everyday Care applies a flat 20% to its own out-patient claims.

How long do pre-existing conditions wait?

36 months of continuous coverage, and this can be cut to 24 months through the Reduction in PED Wait Period optional cover. Worth flagging: the current Care brochure states four years for this, which contradicts both the prospectus and the Customer Information Sheet carrying the same UIN, and would exceed what the regulations allow. The policy wording governs, and it says 36 months.

Are consumables covered?

No. Gloves, syringes, PPE and the rest of the non-payable items are not in the Care plan. The route to them is the separate Care Shield add-on policy, which bundles cover for the 68 listed items with protection for your bonus on small claims and an inflation-linked increase in the sum insured. It can only be bought alongside a Care Health retail policy, not on its own.

Is maternity included?

Only at the top of the range. The plan pays up to ₹1 lakh at ₹50 lakh to ₹75 lakh of cover and up to ₹2 lakh above that, and the wording restricts it to floater cover and to insured people aged 18 or over, after a 24-month waiting period from the first policy. On every variant below ₹50 lakh there is no maternity benefit and no add-on to create one.

How does the restoration work?

The full sum insured comes back once in a policy year after a claim exhausts it, and it is usable for the same illness as well as a different one – which is the more generous of the two arrangements you see in the market. If you want it to refill more than once, the Unlimited Automatic Recharge optional cover does that, and the brochure confirms it applies to the same person and the same illness.

09Source documents

Read it from the insurer

We summarise. The policy wording is the contract, and it is the only document that settles a dispute. These links go to the insurer's own pages.

Care brochurePDF
Prospectus and sales literature (UIN CHIHLIP26055V092526)PDF
Find a cashless hospital near youLocator
10Read next

Understand the terms before you commit

A plan page tells you what this policy does. These explain why each term matters and what it costs you when it is missing.

11Same insurer

Other Care Health plans we have read

Care Health files these separately, and the terms differ between them. If you are choosing within the range, compare the waiting periods and the exclusions rather than the sum insured.

Is Care the right plan for you?

A salaried, IRDAI-certified NYVO advisor will look at what you already have, tell you where this plan fits and where it does not. Free, and with no obligation to buy.

Book a free call →

Looking at Care Health Insurance more broadly? Read our full Care Health Insurance health insurance review for their claim record, complaint ratio and every plan we cover.

Care Health Care Review 2026 | NYVO